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Documentation
API reference

🚀Getting Started

Welcome to CVViZ Signing up and verifying your account Completing your company profile Inviting your team and roles overview The onboarding tour explained Your first job post: a 5-minute walkthrough A tour of the dashboard Glossary of CVViZ terms Browser support and system requirements

💼Jobs & Requisitions

Creating a job: required vs optional fields Setting up screening questions Configuring the interview scorecard for a job Job approval workflows Editing, cloning, archiving, and reopening jobs Publishing to job boards (Indeed, LinkedIn, careers page)Sharing jobs on social media and via referral links Benchmark Data: training AI matching with sample resumes Departments and how they affect routing

🧑‍💼Candidates & CV Management

Adding candidates: manual, bulk upload, email, careers page How CV parsing works (and how to fix parse errors)Searching and filtering the candidate database The candidate profile: timeline, notes, tags, attachments Bulk actions: move stage, email, tag, assign, delete Duplicate detection and merging candidates The Candidate Database (talent pool) and saved filters Importing candidates from a spreadsheet (CSV)GDPR and compliance: consent, retention, and deletion

🪜Hiring Pipelines & Workflows

Pipelines explained: templates vs job-specific stages Creating and editing Hiring Pipelines Moving candidates through stages Auto-Evaluation: AI-driven candidate scoring Rejecting candidates with reasons and email templates Offer management

🎤Interviews & Evaluations

Scheduling an interview Self-scheduling links for candidates Interview scorecards: building and assigning Skills, Experience, and Education assessments (AI-driven)Submitting evaluation feedback Overall evaluation summary and decision flow

💬Communication

Email setup: Outlook, Gmail, and Dedicated Email Address Configuring your email signature Email templates and merge fields Email preferences and reply-to addresses Notifications: in-app and email Calendar sync (Outlook / Microsoft 365)Tasks: creating, assigning, completing

🧲Sourcing & Discovery

Intro to People Search Searching by skills, title, location, and company Pushing sourced candidates into a job Chrome extension: capture profiles in one click

🎨Career Page & Employer Branding

Building your careers page Custom domain (billing add-on, not part of career page settings)About Page, Perks, and brand imagery on the careers page Embedding the careers widget on your website Application form customization Referral portal setup SEO for your careers page

📣Campaigns & Marketing

Creating an ad campaign Tracking campaign performance Outreach cadence — a practical guide

📊Reports & Analytics

Dashboard widgets explained Jobs Summary Report Users Summary Report (recruiter performance)Vendors Summary Report Time To Fill Report Trending Recruitments Report Resume Upload Report Exporting reports (CSV, JPEG, PNG, SVG)

🔌Integrations

Set up Indeed Apply in CVViZ Twilio Voice & SMS integration Disconnecting and reconnecting integrations safely

👥Team, Roles & Permissions

Inviting users and resending invites User roles are custom in CVViZ Creating custom roles and the permission categories Managing vendors and recruitment agencies Customer companies and contacts (for agencies)Child Companies (Sub-Accounts) for multi-entity orgs Removing or deactivating users

⚙️Settings & Customization

Departments setup Evaluation templates library GDPR Compliance settings Appearance settings Automations: org-wide rules for status transitions Tags, sources, and rejection reasons: how they work in CVViZ

💳Billing & Subscription

Understanding your plan and limits Upgrading, downgrading, and adding users Updating your payment method Invoices, receipts, and tax info Cancellation and data export Failed payment troubleshooting

🛠️Troubleshooting & FAQ

I can't log in (password reset and lockouts)Email not sending or landing in spam Calendar not syncing Resume failed to parse Candidate didn't receive my email Why can't I see this menu? (permissions)Browser, cookies, and cache issues Getting help and reporting issues

Customer API guides

Quickstart, authentication, and integration guides for the CVViZ customer API.

Quickstart
Authentication & permissions
API concepts
Create a job
Find candidates and download resumes
Pagination & filtering
Rate limits & usage
Errors & troubleshooting
Safe retries & idempotency

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