Removing or deactivating users

Soft delete only

CVViZ deactivates users via a soft delete — flipping the user'sto 2 (Deleted). The record stays in the database, all their notes / scorecards / timeline contributions remain attributed to them, and they can be reactivated later.

There's no "permanently delete" button exposed in the UI. If your compliance regime requires hard-deletion, raise that as a feature request with your account team.

The status enum

• Invited (status 0) — invitation sent, awaiting acceptance. Blue badge.
• Active (status 1) — accepted, using CVViZ. Green badge.
• Deleted (status 2) — soft-deleted; reactivatable. Red badge.

Deleting a user

1. Go to Settings → Users.
2. Find the user.
3. Click the trash-can Delete icon in the row's actions.
4. The confirmation modal reads: "Are you sure you want to delete this user?" — confirm.

Permission to delete

The Delete action is only visible to Super Admins (isSuperAdmin === 1). Non-Super-Admin users won't see the trash-can icon. Super Admins also can't delete themselves through the UI.

Editing instead of deleting

For users who change roles or leave the team but might come back, edit the user's role rather than deleting. Edits don't surface in the activity log; deletions do.

Reactivating

1. Filter the Users list to the Deleted status.
2. Find the user.
3. Click the reload icon (Reactivate User) in the row's actions.
4. The confirmation modal reads: "Are you sure you want to activate this user?" — confirm.
5. Success message: "User {name} invited!" — they receive a fresh invitation email.

What happens to their data

• Notes, scorecards, timeline activity — all stay attributed to the deleted user.
• Owned candidates / jobs — stay assigned. Reassignment is a manual exercise on the relevant records.
• Pending tasks — stay attributed to the deleted user. Reassign manually before they're forgotten.
• Email / calendar integration — disconnects on deletion.

Reassignment recommendation

Before deleting:

1. Run the Users Summary report to see what the user owns.
2. Reassign their open jobs and tasks manually to other recruiters.
3. Then delete.

This isn't enforced by the product, but doing it in this order avoids stalled candidates and orphaned tasks.

Tips

• Reassign their work before deleting — don't reverse the order.
• Keep the Users list filtered to Active during normal triage; Deleted users add noise to scrolling.
• Coordinate with IT — disabling SSO group membership can lock the user out before you've reassigned.