Custom domain (billing add-on, not part of career page settings)

In CVViZ, mapping your own domain to the careers page is a billing add-on (CNAME topup) — here's how it works.

What the add-on gives you

Without the add-on, your careers page is hosted at:

{CVViZ careers domain}/{your-url-suffix}

With the add-on, you can map a domain you own (e.g. careers.yourcompany.com) to your CVViZ careers page. Candidates land on your branded URL instead of the CVViZ default.

Fields involved

The CNAME topup tracks:

  • custom_domain — the domain you're mapping (e.g. careers.yourcompany.com).
  • mapped_career_page — which careers page slug it points at.
  • status — "pending" while DNS verification is incomplete, "live" once verified.

There's also a related MDA topup (multi-domain add-on) for setups that need multiple custom domains under one account.

Setup flow

  1. Purchase or activate the CNAME add-on at Billing → Add-ons.
  2. In the active add-on card, enter the domain you want to map.
  3. CVViZ shows the DNS records you need to add at your DNS provider — typically a CNAME pointing your custom domain at a CVViZ hostname.
  4. Add the CNAME at your DNS provider.
  5. Wait for DNS propagation (minutes to hours).
  6. Verify in CVViZ — when verification succeeds, the status flips from Pending Verification to Live.

Status: Pending vs Live

  • Pending Verification — DNS hasn't been verified yet. The custom URL doesn't serve your careers page yet.
  • Live — DNS is verified and the custom domain serves your careers page.

Apex domains and SSL

For apex domains (e.g. yourcompany.com with no subdomain), you typically need ALIAS or ANAME records depending on your DNS provider. Most teams pick a subdomain like careers. or jobs. to avoid apex-domain limitations.

SSL is provisioned automatically once verification completes — no manual cert management.

Multiple custom domains

If you run multiple brands (child companies) and need a separate domain per brand, look at the MDA (multi-domain) add-on rather than the standard CNAME topup.

Removing the custom domain

End the CNAME add-on subscription via Billing. Visitors to the custom domain will fall back to the default CVViZ careers domain after the change propagates.

Common issues

  • "Pending Verification" stuck — DNS hasn't propagated. Wait an hour and re-check; if still pending after 24 hours, contact CVViZ support.
  • SSL not issued — usually a CNAME misconfiguration blocking the verification challenge. Open a support ticket.
  • Apex domain not working — most DNS providers need ALIAS / ANAME records; some don't support these on root domains. Subdomains are simpler.

Tips

  • Pick a clean subdomain like careers. or jobs. — easier than apex.
  • Activate the add-on before announcing the URL — switching mid-launch causes 404s.
  • Keep your CVViZ default URL working (don't shut it down) until your custom domain shows Live.