Invoices, receipts, and tax info

The Invoices tab on your Billing page lists every charge CVViZ has issued — plan renewals, top-ups, and add-ons. This article covers what each column means, how to view and download an invoice, and how to make sure the tax info on it is correct.

Where to find your invoices

Go to Settings → Billing and switch to the Invoices tab. The table shows the most recent invoices, paginated 5 per page; older ones are reachable through the page numbers at the bottom.

Reading the invoices table

If the table is empty you'll see "No Invoices Found!" — that's expected on free / trial accounts that haven't paid yet.

Viewing an invoice

Click an invoice name. A right-side drawer opens with:

• A preview of the invoice (PDF or image, rendered inline).
• A Download button in the drawer header — click it to save the file locally.

Receipts vs. invoices

CVViZ generates a single document per charge that serves as both invoice and receipt:

• If Status = Paid, the document is functionally a paid receipt and shows the tax/GST breakdown applicable to your account.
• If Status = Unpaid, it's an invoice awaiting payment. There is no separate receipt sent after payment — the same document just flips to "Paid" once Razorpay confirms.

Tax info on your invoices

Tax handling depends on your country, set in the Update Company Information form (opened from the upgrade flow when billing info is incomplete):

• India — GST is calculated and added on top of the base price. The invoice shows a tax line with the GST rate (typically 18%) and amount. The GST Number field is required for Indian addresses; without it, the invoice can't be issued correctly for input tax credit.
• Other countries — invoices are issued without GST. If your jurisdiction needs additional tax info on the invoice (VAT ID etc.), open the help widget (bottom-right) and Send us a message before checkout — there is no in-app field for non-GST tax IDs.

How to set / update your tax details

1. Open Settings → Billing and start any upgrade or top-up flow (e.g. Upgrade Plan or Increase Limit).
2. If your billing info is incomplete, the Update Company Information dialog appears. You can also reach it from inside the upgrade modal.
3. Fill in:
   • Company Name
   • Country, State, City, Zip Code, Street Address
   • Phone Number
   • GST Number (required when Country = India)
4. Click Update Information. Future invoices will use the new details.

Note: previously issued invoices are not retroactively updated. If you need a corrected invoice for an old charge — e.g. you forgot to add your GST number before paying — open the help widget (bottom-right) and Send us a message with the invoice name; we can re-issue it manually.

Currency on your invoice

Each invoice is issued in whatever currency Razorpay processed the charge in for your account. The Amount column shows that currency directly; the upgrade modal displays the symbol (e.g. ₹, $) returned for your plan.

Common questions

• I don't see an invoice for a recent charge. Razorpay confirmation can take a minute or two — refresh the Invoices tab. If it's still missing after ~5 minutes, contact support with the date and amount.
• The invoice has the wrong company name / GST. Update the form (above), then ask support to re-issue the affected invoice.
• Can I get all my invoices in bulk? Not in-app today — the tab paginates 5 at a time. Email support for an export.