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Candidates & Talent Database

Add candidates to a job or your talent database

Choose a destination, upload resumes, add contacts, or import a CSV and review results.

Before you start

You need candidate-upload permission and access to the destination. Available methods depend on your plan and connected services.

Choose the destination first

  1. Open a job's candidate list or the Candidate Database.

  2. Select Add Candidates.

  3. Choose Talent pool to save candidates for future opportunities, or An existing job to choose an available job. Check the destination shown at the top of the import window; use Change before importing if needed.

  4. Choose an available method below.

Upload resumes

Choose Upload Candidates, select files supported by that window, review any tag options offered, and choose Upload resumes. Review every completed, duplicate, and failed result. Compare processed profiles with their original CVs.

Standard and advanced upload have different formats, sizes, and batch limits. Advanced parsing needs the relevant allowance. See resume parsing requirements.

Add one person without a CV

Choose Add contacts and use the individual form. Complete the required First name and Email, then add verified details. Expand Additional details (optional) for qualification, Years of experience, current company and job title. Review optional tags and choose Add contact. You can attach a CV later. This form's experience field uses years.

Import a spreadsheet

Under Add contacts β†’ Import from CSV, use CSV UTF-8, up to 500 candidate rows, and a valid unique email in every row. Export XLSX workbooks as CSV first.

Review mapping and Update existing contacts. Unchecked keeps matched profiles unchanged and avoids a new copy; the existing person can still be added to a selected job. The CSV experience field uses months.

See the CSV format and duplicate guide.

Other methods

  • Paste text: use Paste a Resume for one person's resume text, review any tags, and choose Parse resume. Review the resulting profile after processing.

  • From inbox: where available, open Import from inbox and choose the offered Google Suite or Office 365 account. Connect the intended account if needed. Review Date, Folders, Sender and Subject filters before choosing Import; inspect the processing results afterward. A calendar connection alone is insufficient.

  • AI Sourcing: where enabled, find profiles and review credit notices before contacts or import.

  • Discover candidates: where available for a job, review matches already in your database instead of uploading CVs again.

Candidates can also arrive through published career pages and configured application channels. Check channel setup and publication before sharing.

Check the outcome

Check per-item results before retrying and use existing records where appropriate. For storage, plan, or parsing limits, ask an administrator to review Billing.

Troubleshoot parsing Β· Contact support