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Email & Outreach

Choose email and in-app notifications

Set your personal notification channels and candidate-event preferences.

Choose whether CVViZ sends you email notifications and shows in-app updates for supported recruiting events.

Before you start

Sign in as the user whose preferences you want to change and open Settings β†’ Communication β†’ Notifications. These are personal notification preferences, not an organization-wide rule for all teammates or candidate-facing emails.

Set a channel and its events

  1. Open Settings β†’ Communication β†’ Notifications and wait for your preferences to load.

  2. Turn Email notifications on or off.

  3. When email notifications are on, choose Candidate status changes and/or New applications.

  4. Set In-app notifications and the same event options independently.

  5. Wait for Notification preferences saved. Changes save automatically; there is no separate Save button.

  6. Reopen the page to check the saved choices if the result is unclear.

Candidate status changes covers supported stage updates. New applications covers career-page applications.

How channel switches work

Turning a channel off disables its event controls. Review the saved event choices when turning it back on.

Email updates appear in your email inbox. In-app updates appear in CVViZ's notification center. The two channels are separate, so changing one does not automatically change the other.

Distinguish notifications from other messages

Manage candidate emails, calendar invitations, Outreach and recruiting automations in their respective workflows.

See Create and manage recruiting automations if your team uses event-driven actions. Review the action's recipients and effects before enabling a rule.

If a preference does not save

If switches remain disabled after loading, follow any displayed message or contact CVViZ support with the affected controls, time and browser.

If preferences cannot load, select Retry before editing. If a save fails, CVViZ restores the previous choices and shows an error. Wait for the current save to finish before making another change.

For a missing notification, confirm the correct user, enabled channel and relevant event option. Check the original recruiting event and email filtering before repeating it. A missing alert does not mean an application or stage change failed.

Next steps

Troubleshoot a message a candidate did not receive. Contact CVViZ support with the event, approximate time/timezone, channel and saved preferences.