Email setup: Outlook, Gmail, and Dedicated Email Address

Connect your work inbox so candidate emails sync into CVViZ via Outlook, Gmail, or a dedicated Office 365 mailbox.

Why connect your inbox

When your work email is connected:

  • Emails you send from CVViZ go through your real inbox.
  • Replies sync to the candidate timeline.
  • Forwarding and CC behavior matches your normal mail client.

Where to manage

Settings → Integrations. The Email section lists the supported providers.

Supported providers

CVViZ ships three email integration cards:

Microsoft 365 / Outlook

  • Card title: "Microsoft 365 / Outlook".
  • Tooltip on the connect button: "Click to integrate with Outlook".
  • Sign in with your Microsoft account; CVViZ authenticates via Microsoft authentication.
  • Buttons: Connect / Disconnect.

Gmail / Google Workspace

  • Card title: "Gmail / Google Workspace" (Google icon).
  • Sign in with your Google account.
  • Buttons: Connect / Disconnect.

Dedicated Email Address

  • Card title: "Dedicated Email Address".
  • For shared inboxes (e.g. jobs@yourcompany.com) hosted on Office 365.
  • Button: Connect with Office 365 / Disconnect.

Connecting (general flow)

  1. Go to Settings → Integrations.
  2. Click Connect on the card for your provider.
  3. Sign in with your work account in the OAuth popup and grant the requested scopes.
  4. The card flips to a "Connected" state with a Disconnect button visible.

What CVViZ does with email access

  • Sends outbound candidate emails through your inbox.
  • Receives replies and surfaces them on the candidate timeline.
  • Imports resumes from your inbox if you trigger the "Import from inbox" path on the Add Candidate modal (requires the Import resumes from Outlook/Gmail permission).

Disconnecting

Click Disconnect on the relevant card. Outbound emails fall back to CVViZ's relay until you reconnect. Past emails stay on candidate timelines; new replies stop syncing.

Common issues

  • Emails landing in spam — add SPF / DKIM records for your sender domain. (Done in your DNS, not in CVViZ.)
  • Sync paused / token expired — disconnect and reconnect from this page.
  • Microsoft 365 admin consent required — your IT team may need to approve the CVViZ app in Azure AD.

Tips

  • For shared team inboxes (jobs@, recruiting@), use the Dedicated Email Address integration instead of connecting an individual mailbox.
  • Reconnect after major changes to your IdP — token refreshes don't always survive.